Privacy Policy

Last updated: September 2026

LvLover (“we”, “us”, “our”) operates lvlover.com. This page explains what personal information we collect, why we collect it, and how you can control it. We keep this policy plain and short on purpose.

Information We Collect

When you place an order or create an account, we collect the details needed to fulfil it: your name, shipping and billing address, email address, phone number, and order history. If you contact us, we keep your message so we can help you.

Like most online stores, we also collect technical information automatically — your IP address, browser type, device type, and the pages you visit — through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process, pack, ship and track your order
  • Send order confirmations, shipping updates and delivery notifications
  • Respond to your questions and handle returns or refunds
  • Detect and prevent fraud, abuse and spam
  • Improve our website, product range and customer experience

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

Who We Share It With

We share information only with service providers who help us run the store, and only as much as they need:

  • Payment processors — to securely charge your card. We never see or store your full card number.
  • Shipping carriers — to deliver your parcel and provide tracking.
  • Email and hosting providers — to send you order messages and keep the site running.
  • Analytics providers — to understand how visitors use our site, in aggregate.

We may also disclose information if required by law, or to protect our legal rights.

Cookies

Cookies help the site remember your cart, keep you signed in, and understand which pages are useful. You can disable cookies in your browser settings, though parts of the store — such as the shopping cart and checkout — may stop working correctly.

Data Retention

We keep order records for as long as needed to meet our tax, accounting and legal obligations. If you ask us to delete your account, we will remove your personal details except where we are legally required to keep them.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to certain processing, or to request a copy of your data. To make a request, contact us through our contact page. We will respond within 30 days.

If you are a California resident, you may also request that we disclose the categories of personal information we have collected and the categories of third parties with whom we share it.

Children’s Privacy

Our store is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

Security

We use industry-standard safeguards — including encryption in transit (HTTPS) and encrypted payment processing — to protect your information. No method of transmission over the internet is completely secure, but we work hard to keep your data safe.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with a new “last updated” date.

Contact Us

Questions about this policy or your data? Reach us via our contact page or by email at [email protected].